Seapointe Village Master Association
Review important information for your stay, including the Seapointe Village Welcome Letter, parking policies, and current pool and recreation facility hours.
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Each Seapointe Village rental residence is privately owned and individually furnished, giving it a unique style, layout, and décor. While furnishings and finishes vary by residence, each property is professionally prepared for your arrival.
Bedding configurations, bed sizes, views, floor levels, locations, and other features vary by residence. Please review the individual property listing carefully to confirm that the accommodations meet your needs before booking.
Shared community amenities are maintained, governed, and managed by the Seapointe Village Master Association.
Please note: Amenity availability, schedules, and operating hours are subject to change without notice and cannot be guaranteed during your stay.
For the latest information about amenity access and operating hours, please call Seapointe Village Realty at 609-729-7100 .
Please bring or rent bed linens and beach towels. Rental residences do not include fitted sheets, flat sheets, pillowcases, or beach and pool towels.
At check-in, guests receive a complimentary Kitchen Essentials Starter Kit containing travel-size dish soap, laundry detergent pods, dishwasher detergent pods, and a kitchen sponge. The kit is intended to help you get started; please bring or purchase additional supplies based on the length and needs of your stay.
Beyond the complimentary starter kit, rental residences are not routinely stocked with disposable household or personal-use products. Please plan to bring or purchase supplies such as:
Guests may bring their own beach chairs, umbrellas, carts, and other beach equipment. When not in use, all beach items must be stored inside your vehicle.
Association regulations prohibit storing beach equipment or other personal items in hallways, elevators, stairwells, or other building common areas.
Bed linens, cribs, beach equipment, bicycles, and other vacation items are available from local rental companies. Please contact our office if you would like recommendations.
Bicycle storage at Seapointe Village is limited. We strongly recommend renting bicycles locally instead of bringing your own.
Standard Residence Check-In: 4:00 PM
Check-in services and access to Seapointe Village amenities begin at 1:00 PM. Your rental residence may not be ready for occupancy until 4:00 PM.
When you check in at the Seapointe Village Realty office, our team will provide the access items and information needed for your stay, including:
Guest check-in services begin at 1:00 PM. If you arrive earlier, our office will not yet be able to complete your check-in or provide your arrival materials.
Please note: Guests may not park within Seapointe Village or use the community’s beach, pools, or other amenities before 1:00 PM.
Beginning at 1:00 PM, you may visit our office to complete the check-in process and receive your parking passes, pool and beach wristbands, and other arrival materials.
Once you have checked in, you may begin enjoying Seapointe Village’s amenities while our housekeeping and inspection teams finish preparing your residence.
Seapointe Village Realty makes every effort to have each residence cleaned, inspected, and ready by 4:00 PM. Unforeseen housekeeping or maintenance circumstances may occasionally affect the exact occupancy time.
We appreciate your patience while our teams complete the work necessary to properly prepare your vacation residence.
Check-Out Time: 11:00 AM
Guests and vehicles must depart by 11:00 AM so our housekeeping and maintenance teams have sufficient time to prepare the residence for incoming guests. Late departures are not permitted.
Access to parking, the beach, pools, and all other Seapointe Village amenities ends at 11:00 AM on the day of departure.
Before departing, place all applicable access items inside your check-out envelope and return it to the Seapointe Village Realty office:
Departing while the office is closed? Place the completed check-out envelope in the secure drop box located on the office entry porch.
Parking within Seapointe Village is regulated by the Seapointe Village Master Association. All parking rules are strictly enforced by Seapointe Security.
Parking Garage Height Clearances
Garage clearances vary by building. Please confirm your vehicle’s total height, including roof racks and rooftop cargo carriers, before arrival.
Clearances are approximate. Posted garage signage takes precedence.
Vehicles with rooftop cargo carriers must fit within the clearance for their assigned building. If necessary, the carrier must be removed before entering the parking garage and stored completely inside the vehicle.
Carriers and other personal items may not be stored in parking spaces, hallways, stairwells, or other common areas. Vehicles that exceed the applicable garage clearance must be parked outside Seapointe Village. Security cannot make exceptions to garage-height restrictions.
Additional parking passes are not available. Please plan accordingly if your party will be arriving in multiple vehicles.
Every vehicle parked within Seapointe Village must display a valid parking permit and must be parked only in an authorized space. Unauthorized or improperly parked vehicles may be ticketed by Seapointe Security.
Vehicles without a Seapointe Village parking permit may use public street parking outside the community where permitted. Guests are responsible for following all posted signs and current Lower Township parking regulations.
Public street parking is not affiliated with Seapointe Village, and availability cannot be guaranteed, particularly during peak periods.
Seapointe Village Realty is committed to transparent pricing. All applicable charges are itemized before you confirm and submit your reservation.
Reservation Processing Fee: $150
A non-refundable processing fee is charged at the time of booking. This fee remains non-refundable if the reservation is canceled.
Checkout Cleaning Fee
Cleaning fees vary according to the size of the residence and length of stay. This fee covers the professional turnover cleaning and preparation of the residence.
New Jersey Sales Tax
New Jersey Sales Tax is applied to the checkout cleaning fee. It is not applied to the rental rate.
Damage Waiver: $99
A non-refundable damage waiver is included with each reservation and provides limited protection for qualifying accidental damage during your stay. It does not cover negligent, intentional, or excessive damage. The fee remains non-refundable if the reservation is canceled.
Association Lease Fees
Association lease fees vary by building or condominium association and may differ between in-season and off-season stays. These charges are established by the applicable association.
Payment Processing Fee: 2.5%
Payments made by credit card or digital wallet, including PayPal and Venmo, are subject to a 2.5% processing fee. The fee applies to each payment made using one of these methods, including deposits, final payments, and ancillary charges.
Avoid the processing fee: Select e-Check (ACH) when making your payment. There is no processing fee for e-Check payments.
Important: Reservations that are not paid in full by the final-payment deadline may be subject to cancellation in accordance with the rental agreement.
The Damage Waiver provides limited protection for qualifying accidental, guest-caused damage to the rental residence during your contracted stay. It replaces the traditional refundable security deposit and is subject to all applicable terms, conditions, limitations, and exclusions.
Accidental-Damage Limit: Up to $10,000
Qualifying accidental damage may be waived up to the program limit, eliminating the need to provide a refundable security deposit or wait for deposited funds to be returned after your stay.
Subject to the program terms, examples may include:
All incidents are reviewed individually. The examples above do not guarantee that a particular incident will qualify under the Damage Waiver.
The Damage Waiver does not apply to:
The Damage Waiver does not cover the loss, damage, or non-return of items issued for guest use, including:
The Damage Waiver is not travel insurance. It does not reimburse guests for trip cancellation, trip interruption, transportation expenses, baggage losses, medical expenses, or other travel-related losses.
The Damage Waiver is included with each reservation for a non-refundable fee of $99, charged at the time of booking. The fee remains non-refundable if the reservation is canceled.
Guests remain financially responsible for damage, missing property, replacement costs, or other losses that do not qualify under the Damage Waiver or exceed its applicable limit.
To remain eligible for consideration under the program, guests must:
Important: Failure to promptly report damage or return items issued for guest use may result in repair, replacement, or related charges being billed directly to the guest.
The rental agreement and Damage Waiver program terms govern eligibility and take precedence over this general summary.
Cancellation Policy at a Glance
All cancellation requests must be submitted in writing by email to reservations@seapointerealty.com . A cancellation is not considered received until it has been acknowledged by Seapointe Village Realty.
If a reservation is canceled at least 45 days before the scheduled check-in date, advance payments made by credit card or e-Check will be refunded, less:
If a reservation is canceled fewer than 45 days before the scheduled check-in date, all advance payments will be forfeited unless Seapointe Village Realty secures a replacement reservation for the same residence and affected dates.
If some or all of the canceled dates are re-rented, a refund will be calculated for the successfully re-rented dates, less:
Please note: Seapointe Village Realty cannot guarantee that canceled dates will be re-rented.
After a reservation has been confirmed, guest-requested changes to the residence or reservation dates are subject to availability, approval, and a $125 move fee.
Residence and date changes are not permitted fewer than 45 days before the scheduled check-in date.
Travel protection is strongly recommended to help protect your vacation investment if an unforeseen covered event affects your trip before or during your stay.
Important: Travel protection is subject to the provider’s policy terms, covered reasons, exclusions, and claims requirements. The signed rental agreement and applicable protection plan documents control if they differ from this summary.
Travel Protection at a Glance
Unexpected circumstances can affect even the best-planned vacation. Seapointe Village Realty has partnered with RentalGuardian and InsureStays to make optional travel protection available to guests.
Coverage may provide benefits for certain events such as trip cancellation, trip interruption, travel delay, sickness, accidental injury, severe weather, lost or damaged baggage, and other reasons specified in the policy.
The standard plan may reimburse up to the applicable policy limits when a trip is canceled or interrupted for a covered reason. Covered events, benefits, exclusions, and documentation requirements are defined by the issued policy.
Eligible guests may purchase optional Cancel for Any Reason coverage, commonly called CFAR. This benefit may reimburse up to 60% of eligible prepaid, non-refundable reservation costs when cancellation is for a reason not covered by the standard plan.
Important CFAR Deadlines
The premium is due in full when coverage is purchased. Any right to cancel coverage and receive a premium refund is governed by the policy’s review period and applicable terms.
Purchasing coverage shortly after booking provides access to the broadest range of available benefits. Certain time-sensitive benefits, including CFAR and some pre-existing medical condition waivers, may require purchase within 14 days of the initial trip payment.
The standard plan is generally available until 30 days before the trip. For reservations made within 30 days of arrival, standard coverage may be available if purchased within five days of the initial reservation payment. Coverage cannot be purchased after departure.
Travel insurance generally operates on a reimbursement basis. Guests should retain all relevant receipts, invoices, medical records, rental documents, proof of delays, and police reports.
Claims are filed directly with the plan’s claims administrator. For assistance, contact RentalGuardian at 833-610-0736 .
Review the available plans, eligibility requirements, exclusions, and sample Certificate of Insurance before purchasing coverage.
Review Travel Protection Plans ↗
If you decline coverage: Any refund remains subject to Seapointe Village Realty’s Rental Agreement and Cancellation Policy. Prepaid reservation amounts may therefore be at risk.
This is a general summary, not an insurance policy. The issued policy and coverage documents control all benefits, eligibility requirements, exclusions, limitations, and claims. Seapointe Village Realty staff cannot interpret coverage or determine whether a claim will be approved.
Bed linens, beach and pool towels, baby equipment, beach gear, bicycles, and other vacation essentials are available from local rental providers. Availability may be limited during peak periods, so advance reservations are strongly recommended.
Vacation Equipment Delivery
A to Zebra offers bed linens, beach towels, chairs, umbrellas, beach wagons, bicycles, baby equipment, household appliances, electronics, sporting goods, and other vacation essentials. Delivery and pickup are available.
Phone: 609-889-6662
Wildwood Crest Store & Delivery
Island’s Best provides bed linens, towels, beach gear, baby equipment, and other vacation essentials. Guests may arrange delivery and pickup or visit its Wildwood Crest store.
Location:
5701 New Jersey Avenue, Wildwood Crest, NJ 08260
Phone:
609-854-4504
These businesses are independent third-party providers and are not owned or operated by Seapointe Village Realty. Products, pricing, delivery areas, operating hours, and availability are determined by each provider and may change.
Guests may have packages delivered to the Seapointe Village Realty office during their rental stay. To help our staff identify your delivery, the shipping label must include the name on the reservation and the rental residence.
Package Address Format
Guest Name / Rental Residence
Seapointe Village Realty
9900 Seapointe Boulevard
Wildwood Crest, NJ 08260
Example: John Smith / Pinnacle 203
Please schedule deliveries to arrive during your confirmed rental dates. Due to limited storage space, Seapointe Village Realty cannot guarantee acceptance of packages delivered before your scheduled arrival.
We strongly recommend including your mobile telephone number on the shipping label and monitoring the shipment directly through the carrier.
When a package is received and identified, our office will contact the telephone number associated with the reservation. Packages must be picked up promptly during office hours.
Important: Seapointe Village Realty is not responsible for packages that are lost, stolen, delayed, damaged, refused, or misdelivered. Delivery confirmation from a carrier does not necessarily confirm receipt by our office.
Seapointe Village Realty
9900 Seapointe Boulevard
Wildwood Crest, NJ 08260
If your GPS does not recognize Seapointe Boulevard, use 9900 Atlantic Avenue, Wildwood Crest, NJ 08260.
Arrival note: The Seapointe Village Realty office is located near the Seapointe Village entrance. Please stop at the office to complete check-in and receive the items and information needed for your stay.
